Privacy policy

Privacy Policy

Last updated: September 29, 2024

This Privacy Policy describes how Thirsty Ape Shop ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thirstyapeshop.com (the "Site"). For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with any part of this policy, please do not use our Site or Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date.

1. Information We Collect

Information You Provide Directly:

  • Contact Information: Name, address, email, phone number.
  • Order Information: Billing and shipping details.
  • Account Information: Username, password, and security questions.
  • Customer Support Information: Any data shared when contacting customer support.

Information We Collect Automatically (Usage Data):

  • Cookies & Tracking Technologies: Device type, browser type, IP address, usage data.
  • Analytics Tools: Information about how you interact with the site, time spent, and pages visited.

Information from Third-Party Providers:

  • Order Fulfillment: Data shared with partners like Printify to fulfill orders.
  • Payment Processors: Secure third-party services that collect payment details like credit card numbers.
  • Marketing Partners: Information used to enhance marketing efforts or improve the shopping experience.

2. How We Use Your Information

  • Order Fulfillment: To process payments, ship products, and handle customer inquiries.
  • Marketing and Promotions: To send emails with promotions or offers (you can unsubscribe anytime).
  • Security and Fraud Prevention: To safeguard against unauthorized transactions and breaches.
  • Service Improvement: To understand how our services are used and enhance the shopping experience.

3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third-party vendors like Shopify, Printify, and payment gateways.
  • Business Partners: For advertising and marketing purposes, in compliance with this policy.
  • Legal Requirements: To comply with subpoenas, legal requests, or protect our rights.

4. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:

  • Right to Access/Know: Request access to personal information we hold about you.
  • Right to Delete: Request the deletion of your data.
  • Right to Correct: Update or correct your information.
  • Right to Opt-Out: Stop receiving marketing communications.

5. Data Retention

We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, and protect our business interests.

6. Security of Information

We take reasonable measures to protect your data, including using encrypted payment gateways and secure servers. However, no online data transmission can be guaranteed to be 100% secure.

7. Cookies

Our Site uses cookies to improve the user experience and collect Usage Data. You can disable cookies through your browser settings, though it may affect some functionalities of the site.

8. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect data from them.

9. International Data Transfers

If you are accessing our site from outside the U.S., your data may be transferred to and processed in the U.S. By using our services, you agree to this transfer.

Contact Us

If you have any questions about our Privacy Policy or how your information is handled, please contact us: